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Help Desk Software
Products in Category
SAAS First
AI-first help desk: all-in-one SaaS, free features
No Reviews yet
Help Desk Software
Product Highligths
AI chatbots, real-time analytics, project management tools, customer engagement, streamline operations, deep insights
Giva
Cloud Hosted Software - Deploys in days, train in 1 hour
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Help Desk Software
Product Highligths
Cloud-based suite, HIPAA-compliant, ITIL-aligned, rapid deployment, one-hour training, ease of use, robust reporting, high customization, no programming needed, industry-specific solutions, service management efficiency, customer satisfaction
Track-It!
IT Help Desk Software: Integrated Endpoint Management features
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Help Desk Software
Product Highligths
Help Desk Ticketing, Asset Management, Knowledge Management, Endpoint Management, Patch Deployment, Software Deployment, Intuitive Installation, Robust Features, Reliable Support
ServiceTonic
Help Desk Software: ITIL-aligned, no programming required
No Reviews yet
Help Desk Software
Product Highligths
Multi-channel ticketing, Process automation, ITIL alignment, Self-service portals, Real-time notifications, Asset management, Integration capabilities, Service control
TIKTING
Enterprise Help Desk Management Software: AI-powered ticket assignment
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Help Desk Software
Product Highligths
Helpdesk management, Change management, Asset management, Incident management, Problem management, Task management, Knowledge base, Automatic ticket creation, Workflow automation, Asset lifecycle management, Collaborative problem-solving, Real-time visibility, Detailed analytics
ServiceTonic
Help Desk Software: ITIL-aligned, no programming needed
No Reviews yet
Help Desk Software
Product Highligths
ITIL aligned, ITSM, customer service automation, asset management, enterprise service management, easy configuration, multi-channel ticketing, reporting, integrations
BOSS Solutions
Help Desk ticketing systems; 99%+ customer retention rate
No Reviews yet
Help Desk Software
Product Highligths
Help Desk Ticketing, IT Service Management, Damage Prevention Software, Process Automation, Asset Management, Utility Locate Ticketing
HappyFox
Help Desk: Robust ticketing system for customer service
No Reviews yet
Help Desk Software
Product Highligths
Ticketing system, Self-service knowledge base, Automation tools, Integrations, Analytics and reporting
Jitbit Help Desk Software
Help Desk Software; Email-focused ticketing system with AI responses
No Reviews yet
Help Desk Software
Product Highligths
["Ticketing system"," Email-based support"," Live chat"," Automation triggers"," App integrations"," Quick setup"," Mobile app"," Robust reporting"," Customer feedback loop"," Public "Ideas" forum"]
Issuetrak
Help desk ticketing software with on-premises deployment option
No Reviews yet
Help Desk Software
Product Highligths
Ticket management, Complaint handling, Issue resolution, Cloud deployment, On-premises deployment, Customization, Exceptional support, Team performance, Service delivery, Streamline operations, Customer satisfaction
Cayzu Inc.
Omnichannel cloud help desk software with incident ticketing system
No Reviews yet
Help Desk Software
Product Highligths
Omnichannel support, Cloud-based, Incident ticketing, User-friendly dashboard, Email integration, Social media integration, Voice integration, Chat integration, Automated workflows, Multilingual support, Enhanced efficiency, Customer satisfaction, Ticket volume reduction, IT sector, Education sector, Government sector
Keeping
Shared Inbox for Gmail | Unique: Collaborate directly within Gmail
No Reviews yet
Help Desk Software
Product Highligths
Streamlined help desk, Gmail integration, Team collaboration, Shared inbox management, Track inquiries, Assign inquiries, Manage inquiries, Shared notes, Collision detection, Advanced analytics, Email support, Team efficiency, Seamless integration, HubSpot integration, Shopify integration, Slack integration
Helpdeskeddy
Helpdesk software with omnichannel communication integration
No Reviews yet
Help Desk Software
Product Highligths
Workflow automation, Real-time analytics, Multi-channel support, Productivity tools, Customer loyalty enhancement, Operator productivity, Online and self-hosted solutions, Flexible pricing, Free trial option
ProProfs
Help desk software with AI for faster ticket resolution
No Reviews yet
Help Desk Software
Product Highligths
Centralized support, AI-driven resolution, Automation tools, Detailed reporting, Multi-channel integration, User-friendly interface, Scalable solutions, Forever-free plan
Support.cc by 500apps
Help Desk Software - Powerful ticketing tool for better customer service
No Reviews yet
Help Desk Software
Product Highligths
Ticket management, Multi-channel support, CRM integration, Workflow automation, AI-powered chatbots, Live chat, Advanced reporting
UseResponse
Help Desk Software: On-premise, customizable for efficiency
No Reviews yet
Help Desk Software
Product Highligths
Omnichannel support, Intelligent ticket routing, Advanced analytics, On-premise deployment, Data security, Automation, Self-service options
HelpSpot
Help desk software; customizable via integrations, no unnecessary features
No Reviews yet
Help Desk Software
Product Highligths
Central inbox, Agent queues, Collaboration tools, Reporting capabilities, Flexible pricing, Cloud-based option, Self-hosted option, Customization options, Integration options, User-friendly interface
Deskpro
Help desk software with flexible deployment options
No Reviews yet
Help Desk Software
Product Highligths
Omni-channel support, AI capabilities, Automation tools, Workflow streamlining, Communication improvement, Deployment flexibility, Security emphasis, Customization options
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