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Customer Experience (CX) Software
Products in Category
Cotribute
Digital onboarding platform with modular, customizable solutions
No Reviews yet
Customer Experience (CX) Software
Product Highligths
Account opening, Loan origination, Analytics, Marketing automation, Branding customization, Rapid acquisition, Cost reduction, Risk reduction, Development time reduction, Seamless interactions, Engaging experiences
Touchpoint Group.
Customer Experience Management platform; real-time insights from feedback
No Reviews yet
Customer Experience (CX) Software
Product Highligths
Real-time analytics, Feedback collection, Trend identification, Issue resolution, Operational improvement, Multi-channel integration, Data security, Privacy assurance
GetFeedback
Customer Experience Platform: Quickly pivot based on customer feedback
No Reviews yet
Customer Experience (CX) Software
Product Highligths
Mobile-optimized surveys, Salesforce integration, Real-time alerts, Advanced targeting, Actionable insights, Data-driven decisions
Avaya
Experience Platform: Seamless integration with existing workflows
No Reviews yet
Customer Experience (CX) Software
Product Highligths
Customer engagement, Operational efficiency, AI-driven innovations, Seamless integration, Scalable experiences, Personalized interactions, Transformation support, Growth enablement
Medallia Agent Connect
Customer service tool with real-time feedback and coaching
No Reviews yet
Customer Experience (CX) Software
Product Highligths
Real-time feedback, Personalized coaching, Automated service recovery, Seamless integration, Actionable insights, Agent motivation
CXDeployer
Online tool for mapping customer journey; enables real-time collaboration
No Reviews yet
Customer Experience (CX) Software
Product Highligths
Persona creation, Empathy mapping, Journey mapping, Business model management, Ideation process, Collaboration tools, Visual task management, Exportable maps, Template library
Cemantica
Customer Experience Management software; AI-powered journey management
No Reviews yet
Customer Experience (CX) Software
Product Highligths
Journey Mapping, VoC Integration, Scalable Solutions, AI-Driven Processes, Customer Insights, CX Best Practices, Business Alignment, Innovation Focus, Comprehensive Support, Customer-Centric Transformations
Glassbox
Digital customer experience analytics; captures 100% of digital interactions
No Reviews yet
Customer Experience (CX) Software
Product Highligths
AI-powered analytics, Tagless data capture, Customer behavior insights, Digital experience optimization, Enhance customer satisfaction, Drive revenue growth, Trusted by top brands, High customer satisfaction
Fresh Relevance, a part of Dotdigital
Personalization platform: Enhances cross-channel customer experiences effortlessly
No Reviews yet
Customer Experience (CX) Software
Product Highligths
Triggered emails, Product recommendations, Dynamic content, Seamless integration, Data-driven marketing, Personalization tools
Exotel
AI-powered customer engagement platform with contextual communication
No Reviews yet
Customer Experience (CX) Software
Product Highligths
AI-driven communication, customer experience enhancement, engagement automation, quality analysis, sales support, marketing support, customer support streamlining, unified communication, debt collection automation, mission-critical connectivity, efficiency improvement, cost reduction, revenue increase, personalized interactions, context-aware interactions
Verint
Digital Feedback Management: Captures customer feedback via digital channels
No Reviews yet
Customer Experience (CX) Software
Product Highligths
Digital feedback capture, Customer feedback analysis, Actionable insights, Quick response facilitation, Enhance customer experiences, Optimize digital interactions, Improve satisfaction, Foster customer-centric culture
Khoros
Digital contact center solution; excels at enterprise scale
No Reviews yet
Customer Experience (CX) Software
Product Highligths
AI-powered interactions, community management, social media management, customer service efficiency, omnichannel workflows, analytics integration, contact center solutions
Alvaria
Outbound communication solution with TCPA compliance and AI integration
No Reviews yet
Customer Experience (CX) Software
Product Highligths
Outbound Dialing, Compliance Tools, AI-Driven Self-Service, Campaign Management, Productivity Enhancement, Customer Satisfaction
Players 1st
Customer Experience Management tool; tailored survey templates for golf businesses
No Reviews yet
Customer Experience (CX) Software
Product Highligths
Pre-made surveys, advanced analytics, benchmarking, real-time feedback, software integrations, actionable insights
Yawave
Customer experience platform; centralizes and enriches user data
No Reviews yet
Customer Experience (CX) Software
Product Highligths
Marketing automation, User data management, Personalized content recommendations, System integrations, GDPR compliance, Enhanced user experiences
Puzzel
AI-led CX ecosystem: Empowers agents, enhances customer experience
No Reviews yet
Customer Experience (CX) Software
Product Highligths
AI-driven CX, contact center solutions, self-service automation, AI chatbots, workforce management, case management, customer interaction unification, personalized support, cost reduction
Vee24
Digital Customer Experience Platform: Omnichannel, Video Chat, Appointment Scheduling
No Reviews yet
Customer Experience (CX) Software
Product Highligths
Video chat, Advanced cobrowsing, Chatbots, Omnichannel solutions, Personalized engagements, Customer satisfaction, Revenue increase, Brand loyalty
InConcert
Omnichannel strategy optimization software; powered by GenAI for enhanced CX
No Reviews yet
Customer Experience (CX) Software
Product Highligths
Cloud-based CX solutions, Omnichannel platforms, Virtual smart agents, Marketing automation, Conversation analysis tools, Streamline interactions, Boost productivity, Scalable solutions, Industry-specific, Global presence
Track.co
Customer Experience Management: AI-powered CX data analysis integration
No Reviews yet
Customer Experience (CX) Software
Product Highligths
Real-time analysis, Survey configuration, Expert guidance, Customer insights, Experience strategies
Teradata
Data analytics solutions: Unified customer insights for enhanced CX
No Reviews yet
Customer Experience (CX) Software
Product Highligths
Unified datasets, Best-in-class analytics, Personalized experiences, Customer loyalty, Martech optimization, Governance compliance, Security standards
InMoment
Integrated CX solution with AI, unlocks 100% unstructured data
No Reviews yet
Customer Experience (CX) Software
Product Highligths
Customer feedback collection, Data integration, Sentiment analysis, Actionable insights, Reputation management, Revenue growth, AI-driven solutions
Getpin
All-in-one tool for managing online customer experience
No Reviews yet
Customer Experience (CX) Software
Product Highligths
Online presence management, Social media posting, Reputation management, Visibility enhancement, Customer engagement, Sales boost, Industry-tailored solutions, Accurate information maintenance
Tenfold
Customer Experience Cloud� - Integrates customer data for seamless experiences
No Reviews yet
Customer Experience (CX) Software
Product Highligths
Real-time data access, CRM integration, Communication system integration, Workflow automation, Customizable solutions, Agent productivity boost, Customer satisfaction enhancement, Business performance improvement, Secure integration, Flexible integration
EthOS
Research platform with generative AI for customer insights
No Reviews yet
Customer Experience (CX) Software
Product Highligths
Diary Studies, Video Surveys, Usability Testing, Global Participant Access, Generative AI Analysis, Strategic Insights, Foundational Research, Generative Research, Evaluative Research
RingCX
Omnichannel communication platform; integrates 20+ digital channels
No Reviews yet
Customer Experience (CX) Software
Product Highligths
Omnichannel support, Seamless integration, Immersive experiences, Intelligent virtual agents, Advanced analytics, Future-proof operations
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