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Communication/Telephony/Contact Center Software
Products in Category
Database Systems Corp
Smart Telephone Dialer: Outpaces old systems with FTC-compliant "Opt Out"
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Communication/Telephony/Contact Center Software
Product Highligths
Predictive dialing, IVR integration, CRM connectivity, Inbound/outbound calls, Compliance support, Remote agent support, Telemarketing applications, Customer service, Emergency alerts, Cost savings, Productivity improvements
Easy Caller LLC
Cloud-based predictive dialer with existing phone system integration
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Communication/Telephony/Contact Center Software
Product Highligths
Cloud-based predictive dialer, Seamless integration, Campaign management, Progress tracking, Call flow customization, Real-time reporting, Historical reporting, Sales boost, Customer engagement
Balto
Real-time guidance platform for contact centers; scales excellent conversations
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Communication/Telephony/Contact Center Software
Product Highligths
Real-time guidance, Live prompts, Conversation quality, Increase sales, Ensure compliance, Strategic coaching, Quality assurance, CCaaS integration, Contact center efficiency, Customer satisfaction
Ozmo
Tech support platform; remote video support feature for agents
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Communication/Telephony/Contact Center Software
Product Highligths
Remote video support, Virtual device libraries, Multilingual capabilities, Automate inquiries, Promote digital adoption
Verascape
Conversational self-service solutions with AI-powered data integration
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Communication/Telephony/Contact Center Software
Product Highligths
Cloud-based solutions, AI-powered interactions, Natural language processing, Machine learning, Multi-channel support, Performance-based pricing, Quick implementation, Cost reduction, Customer satisfaction enhancement, Self-service options
Envision
AI-Enhanced Quality Monitoring: Automated agent evaluations for seamless performance
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Communication/Telephony/Contact Center Software
Product Highligths
coaching solutions, AI-driven insights, customer interaction optimization, quality score improvement, cost reduction, sales enhancement
Unity4
Contact center platform with human-focused technology, Australia-made
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Communication/Telephony/Contact Center Software
Product Highligths
Remote agents support, Intelligent routing, CRM integration, Detailed analytics, Seamless telephony, Interaction management
CommPeak
Predictive dialer: Omnichannel capabilities for streamlined operations
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Communication/Telephony/Contact Center Software
Product Highligths
Full dialing automation, Agent monitoring, Scheduled reporting, Over 100 integrations, Omnichannel capabilities, Superior call quality, Competitive rates, Intuitive tools, Supportive onboarding
CallMiner
Call recording software with high-quality stereo recording
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Communication/Telephony/Contact Center Software
Product Highligths
Transcription accuracy, compliance assurance, customer experience optimization, audio capture, telephony integration, CRM integration, performance improvement
Content Guru
Cloud contact center solution with 99999% reliability
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Communication/Telephony/Contact Center Software
Product Highligths
cloud-based contact center, omni-channel support, scalable platform, reliable service, integrative approach, seamless interactions, accessibility standards, emergency response support
Wilmac Technologies
Communications recording solutions; integrates legacy systems with contemporary technologies
No Reviews yet
Communication/Telephony/Contact Center Software
Product Highligths
Communications recording, Customer experience services, Legacy system integration, Information archiving, Cloud contact centers, Communications compliance
IPscape
AI omni-channel contact centre solution with seamless integrations
No Reviews yet
Communication/Telephony/Contact Center Software
Product Highligths
AI-powered technology, seamless omnichannel communication, advanced tools, powerful dialers, intelligent IVR, comprehensive integration, optimize sales, automate processes, improve customer service
Vocalcom
Cloud contact center solution: Intuitive, omnichannel, AI-ready platform
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Communication/Telephony/Contact Center Software
Product Highligths
Omnichannel communication, CRM integration, AI-ready platform, Enhanced customer service, Agent productivity tools, Reporting and analytics
UJET
AI-powered CCaaS + WFM; unified platform for exceptional CX
No Reviews yet
Communication/Telephony/Contact Center Software
Product Highligths
AI-powered automation, omnichannel interactions, real-time insights, agent empowerment, operational optimization, unmatched security, seamless integration, personalized service
OnviSource
Data-to-Action Platform; Transforms data into insights and actions
No Reviews yet
Communication/Telephony/Contact Center Software
Product Highligths
Intelligent call routing, Automated data analysis, Customer lifecycle management
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